piubet is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your data as a member of our platform.
A plain-English summary of how piubet treats your personal information. The full legal text of our Privacy Policy follows below — please read it in its entirety.
All data transmitted between your browser and piubet's servers is protected by 256-bit SSL encryption. Your personal and financial information is never sent over an unencrypted connection.
piubet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used only to operate, improve, and secure the Platform.
You have the right to access, correct, or request deletion of your personal data held by piubet, subject to our legal and regulatory obligations. Submit a request any time via our support team.
Member data is stored on secure, access-controlled servers. We apply role-based access controls so that only authorized personnel can view sensitive personal or financial information.
piubet uses cookies and similar technologies to enhance your browsing experience and analyze Platform performance. We explain exactly what we collect and why — with no hidden tracking.
You choose whether to receive promotional communications from piubet. Marketing emails and notifications can be opted out of at any time from your account settings or by contacting support.
This Privacy Policy ("Policy") describes how piubet ("we", "us", "the Operator", "the Platform") collects, uses, stores, and discloses personal data relating to individuals ("you", "Member", "User") who access or use the piubet website and services at piubet.cam. By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you must not use the Platform.
piubet operates as an internationally licensed online betting and casino platform, primarily serving English-preference members across Indonesia. As an operator that processes personal data in connection with financial transactions, identity verification, and regulated gaming activity, we take data protection obligations seriously.
This Policy applies to all personal data we process in the course of providing our services, whether collected through the piubet website, mobile browser interface, customer support channels, or any other touchpoint. It applies equally to registered Members and to individuals who browse the Platform without creating an account.
We review and update this Policy periodically to reflect changes in our data practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page indicates the most recent revision. Material changes will be communicated to active Members via email or an in-Platform notification.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, and deletion. |
| "Data Controller" | The Operator — the entity that determines the purposes and means of processing Personal Data. For piubet, this is the internationally licensed company operating the Platform. |
| "Data Processor" | A third-party service provider that processes Personal Data on behalf of the Operator under a binding data processing agreement. |
| "KYC Data" | Identity verification documents and information collected as part of the Know Your Customer (KYC) process, including government-issued ID, proof of address, and proof of payment method. |
| "Cookies" | Small text files stored on your device by the Platform for the purpose of session management, analytics, and personalization. |
| "Member" | An individual who has registered and holds an active account on the piubet Platform. |
piubet collects the following categories of personal data, depending on your interaction with the Platform:
piubet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion or support request.
We collect personal data through the following channels:
piubet processes your personal data for the following purposes:
piubet processes personal data on the following legal bases:
piubet does not sell or rent your personal data to third parties. We may share your data only in the following circumstances and only to the extent strictly necessary:
All third-party service providers who process personal data on behalf of piubet are required to enter into a formal data processing agreement. These agreements mandate appropriate technical and organizational security measures and prohibit any use of your data beyond the specific purpose for which it was shared.
As an internationally operated platform, piubet may transfer your personal data to servers and service providers located outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place, including:
By using the piubet Platform, you acknowledge that your personal data may be processed in jurisdictions outside Indonesia. Where you have concerns about international data transfers, you may contact us using the details in Section 16 of this Policy.
piubet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and compliance obligations. Our general retention guidelines are as follows:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of active account, plus 5 years following account closure. |
| KYC & Identity Documents | Duration of active account, plus 5 years following account closure (required for AML compliance). |
| Financial Transaction Records | Minimum 5 years from the date of the transaction, in accordance with applicable financial record-keeping requirements. |
| Betting & Gameplay History | Duration of active account, plus 3 years following account closure. |
| Customer Support Communications | 3 years from the date of the most recent communication in a given support thread. |
| Marketing Preferences | Until you withdraw consent or close your account, whichever is earlier. |
| Technical & Device Logs | 13 months on a rolling basis, used for security monitoring and fraud detection. |
When personal data is no longer required, piubet will securely delete or anonymize it so that it can no longer be associated with any individual.
piubet uses cookies and similar technologies on its Platform. The following categories of cookies may be set when you use the Platform:
You can manage non-essential cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect Platform functionality. piubet does not use advertising or retargeting cookies from third-party ad networks.
Subject to applicable law and our legal obligations (including AML retention requirements), you hold the following rights in respect of your personal data held by piubet:
To exercise any of these rights, please contact piubet's support team using the details in Section 16. We will acknowledge your request within 3 business days and aim to fulfil it within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days with prior notice to you.
Certain data deletion requests may not be fully actioned where retention is required by law — for example, KYC records and financial transaction data that must be retained for AML compliance purposes. We will inform you of any such limitations when responding to your request.
The piubet Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, access the Platform, or provide any personal data to piubet.
If piubet becomes aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe a minor may have accessed the Platform are encouraged to contact our support team immediately. We also encourage the use of parental control software to prevent underage access to online betting services.
piubet implements the following technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While we take all reasonable steps to protect your data, no security system is entirely impenetrable. You also play a role in keeping your account secure — please refer to the Account Security section of our Terms & Conditions for your own security obligations.
The piubet Platform may from time to time contain references to third-party services — such as payment providers, game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft), or sports data providers. These third parties operate independently of piubet and have their own privacy policies. piubet is not responsible for the data practices of third-party providers and encourages you to review their privacy policies before providing any personal information directly to them.
piubet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of our business. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practicable, notify active Members by email or via an in-Platform notification prior to the changes taking effect.
Your continued use of the piubet Platform following the publication of a revised Policy constitutes your acknowledgment of the updated terms. If you do not agree with any amendment, you should discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy — including requests to exercise your data rights — please contact the piubet support team using the details below. All contact information is provided as plain text only and is not clickable.
When submitting a data rights request, please include your registered email address and a brief description of your request so that we can verify your identity and respond as efficiently as possible. We may request additional verification before actioning requests that involve access to or deletion of personal data.
If you believe piubet has not handled your personal data in accordance with this Policy, you have the right to raise a complaint with the relevant data protection supervisory authority in your jurisdiction. We encourage you to contact us first so that we have the opportunity to address your concern directly.
Our support team is available 24/7 to address any data protection queries. You can also review our full Terms & Conditions or visit our FAQ for answers to the most common account and security questions.